About Muster
A muster point is where everyone ends up safe.
That's the idea behind the name. Muster is for the people who keep pubs, cafés, halls, churches, gyms and shops running - who care about safety but don't have a compliance department, and who'd rather spend twenty seconds on a check than twenty minutes on paperwork.
Plain English, always
No jargon, no fear-mongering. If a duty is "expected" rather than final, we say so. If something is good practice rather than law, we say that too.
Built for the bar, not the boardroom
Staff log checks on their own phones with no app and no password. Managers get reminders before things slip, not after.
Your records are yours
Export your log book whenever you like. Cancel any time from the billing page: nothing is deleted, and every record stays there to view and export. Delete your account and everything goes with it.
Who we are
Muster is made by a small UK team, part of Highfold Group Ltd, which runs a handful of focused tools for small businesses. We're not a consultancy and we don't sell fire safety equipment or training - so we've no reason to make anything sound scarier than it is.
What we promise
- Honest sources. Check schedules and Martyn's Law information come from published GOV.UK and Home Office guidance, and we link to it. We watch the official guidance and email you when it changes.
- No dark patterns. No auto-renewal surprises - we email before your free trial ends and before any annual renewal - and cancelling takes a couple of clicks.
- Self-serve, and every message is read. Everything from your plan to your staff list is yours to change in your account. For anything else, email hello@musterready.co.uk. We read every message and we'll get back to you as soon as we can.
What Muster isn't
Muster doesn't replace your fire risk assessment, a competent fire safety professional, or the official guidance from the Home Office and the Security Industry Authority. It's the tool that helps you keep on top of what they ask of you.
On Martyn's Law
The Terrorism (Protection of Premises) Act 2025 is known as Martyn's Law in memory of Martyn Hett, who was killed in the Manchester Arena attack in 2017. His mother, Figen Murray, campaigned for years so that venues would be better prepared. We think the best way to honour that is to make preparation simple, calm and achievable for every venue that needs it.